Senior Support Worker

We’re looking for caring and motivated Senior Support Workers to support with deaf BSL users to join our team. Could that be you?

Senior Support Worker

37 hours per week
Location: Edinburgh Slateford Green
Salary: £22,125
Closing date: 5pm on 3rd February 2023

Who are we?

Deaf Action is a deaf-led charity, supporting and celebrating deaf people. We were established in 1835 and work with deaf people across Scotland and the South of England. Our work is geared towards empowering all deaf people to achieve their potential and fully participate in society, with equality of rights, access and opportunity.

You can find out more about us here.

About you

We are looking for someone who is looking to further their professional career – we want someone who is organised, enthusiastic and able to manage a varied workload that can change on a day-to-day basis. If you have caring qualities, are motivated and can use your initiative then this is the Senior Support Worker role for you. If you already have knowledge of BSL this is a bonus, however we will provide training. The people we support want our team to be friendly and practical.

The ideal candidates will be fully committed to our values.

The role

As a Senior Support Worker, you are required to provide person centred support to individuals living with a sensory impairment, varying disabilities and mental health needs to enable them to reach their full potential and live as independently as possible in their daily lives, as well as being responsible for overseeing and supervising the team and liaising with the manager(s) of the service.

Key responsibilities of the role include:

  • To actively monitor and develop individual and team performance by ensuring effective supervision and PDRs. This will involve travelling to supervise staff ‘on the job’ and to liaise with service users to monitor satisfaction and review support.
  • Be responsible for risk assessments at deaf* service users at home as part of Health and Safety.
  • Be responsible for financial audit of deaf* service users.
  • To provide clear direction, co-ordination, feedback, and day to day line management for the work of a delegated group of staff, ensuring, motivation to provide outcome focused, person centred services.
  • To ensure that each service user has an assessment of need and an individual care plan and that these are reviewed on a regular basis.
  • To lead by example while delivering support, assessing risk to promote choice and independence, and where appropriate providing support with personal care and daily living skills.
  • To work within a flexible rota, including evening and weekends to the needs of the service and on-call duties as necessary.
  • To identify and support participation in local and Deaf Community activities (i.e. recreational/educational opportunities.)
  • To carry out the role of Support Worker up to 70% of the time.

Additional responsibilities:

  • To establish and maintain effective working relationships with a range of external stakeholders.
  • Ensure service user confidentiality and compliance with Deaf Action’s Policies and Procedures and current GDPR legislation in all areas of work.
  • To carry out such additional duties as appropriate, as and when requested by senior staff.
What’s on offer?
  • Occupational pension scheme with employer contributions of 6%
  • 32 days leave pro rata (inc bank holidays) pro rata for part time
  • 24/7 access to an Employee Assistance Programme provided by Health Assured
  • In-house Mental Health First Aiders
  • Access to the Cycle to Work Scheme and IT Voucher Scheme
  • Ongoing support for learning and development through our PDR process
  • BSL classes (if required)
  • Death in service benefit

To apply, please send your CV along with a covering letter, or BSL video explaining your experience, to

PVG checks will be requested. Applications welcome from all sections of the community.