Electronic Notetakers

Available in the following locations:
  • Aberdeenshire
  • Dundee
  • Fife
  • Glasgow
  • Perth

All of our notetakers are Electronic Notetakers (ENT), rather than Manual Notetakers, who produce a live typed summary record of events. Electronic Notetakers are communication professionals who assist people in accessing spoken English.

To book an ENT call:
Freephone: 0800 014 1401
Text: 0131 557 0419
SMS: 07797 800 064
Email: bookings@deafaction.org

Or click here to access the booking form

Using a laptop computer with specialised software, our Electronic Notetakers type a summary of what is being said at an event, such as a meeting, conference or lecture. The typed notes are then displayed on a personal computer that is connected to the ENT, suitable if only one person is using an ENT, or can be connected to a data projector and displayed on large screens, suitable for displaying notes to a number of people.

At the end of the event a transcript of the proceedings is produced. Please remember: Electronic Notetakers do not provide a full verbatim service but will provide a very accurate record of events and talks. Electronic Notetakers are similar to Speech to Text Reporters (STTR); they will type everything that is being said during an event but Electronic Notetakers do not guarantee a verbatim transcript will be produced.

All our communication support professionals, including our Electronic Notetakers, are bound by a code of conduct which ensures an impartial and confidential service.


Electronic Notetakers are suitable for people:

  • who have a good level of English
  • that require communication assistance
  • who are deaf* or hard of hearing


How people use our Electronic Notetakers:

  • Conferences: If organisers are unsure of access requirements or a number of attendees request access to written notes, communication support etc
  • Education: deaf or hard of hearing students that require access to lectures, seminars, workshops etc
  • Events: where a number of different speakers will present
  • Employment: job interviews, staff and client meetings
  • Community: accessing groups, attending classes
  • Council Services: council appointments and meetings


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Deaf Action currently has a team of registered BSL Interpreters that work in a variety of settings. Combined, we have over 45 years of interpreting experience.

Registered Company Number SC 396876. Registered charity SC 009898. Registered address as above. If you have any problems using or accessing the site, or for any other comments on this site, please click here to contact us
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*deaf includes people who are Deaf BSL users, deafened, deafblind and hard of hearing

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