Drop in service

Available in the following locations:
  • Edinburgh and The Lothians

A drop in service is provided by Deaf Action on behalf of the local councils listed below.  This means you can call in to see one of our social workers during the times shown below without an appointment.

These drop in sessions provide social work support free of charge and are useful for:

  • advice
  • information
  • discussing a problem
  • explaining something you don’t understand
  • concessionary travel passes
  • filling in forms
  • benefits and money

Contact us to make an appointment or call in to one of our offices at the arranged times.  You do not need to book an appointment but appointment slots are available.  Please note that appointments must be made by SMS, email, textphone or phonecall.  No appointments will be given through Facebook messages.

Thursdays 10am – 12pm
At our Edinburgh office
West Lothian
Wednesday 2pm – 4pm
West Lothian Council, Arrochar House, Civic Square, Almondvale Boulevard, Livingston  EH54 6QT

Residents from East Lothian and Midlothian can book appointments to see our social workers outwith these times by emailing socialcare@deafaction.org or sending an SMS to 07775 620757

If you are an Edinburgh resident looking for assistance with phonecalls, letters or contacting organisations, our Interpreting duty drop in sessions may be more suitable.