Befriending Service

Available in the following locations:
  • Dundee

We know how lonely it can feel at any age being at home during the Coronavirus pandemic. That is why at Deaf Action we have created a new online Befriending Service for Deaf and Hard of Hearing adults living in Scotland.


Need to chat?

If you or someone you know could do with a friendly face to chat to, our service can match you with a befriender with similar interests, suitable communication needs and provide friendly conversation and companionship during this difficult time.

Not only can the befriender stay in contact through video calls, text messages, and letters they can also help you with other support including food and medicine deliveries if you are in a vulnerable category.

If you don’t have a suitable device to communicate online with our befrienders, we can also provide you with the free loan of a computer tablet as well as training.

To register for the service, simply email  or SMS: 07816 938 167

 Becoming a befriender

Volunteering to become a befriender, can be an extremely rewarding way to spend your time. In our efforts to stay safe during the Coronavirus pandemic, we are seeking to recruit new online befrienders that can spare some time to chat with Deaf and Hard of Hearing adults.

What makes a great volunteer?

  • Good communication skills
  • Reliable
  • Interested in helping others

If you have what you think it takes to become a befriender volunteer, contact Please note we will be looking for volunteers with and without British Sign Language (BSL).

Deaf BSL users, deafened, deafblind, and hard of hearing all welcome to use the service.


 Befriending Service Dundee (In-person)

As well as our Online Befriending Service, we also run a Befriending Service in Dundee for people aged 16+ who are experiencing difficulties or isolation because of their deafness.

Our befrienders in Dundee are volunteers that receive specialist training and support from Deaf Action.  They will:

  • Agree to meet with you on a regular basis at a place of your choosing
  • Provide companionship on social outings; trips to the cinema, galleries and so on
  • Provide company for practical outings such as going to the bank, visiting the library etc
  • Meet up for informal chats, tea & coffee and get togethers.

Please note our Befrienders in Dundee are not able to meet face-to-face at the moment, but can meet online until normal services resume. For more information email



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Deaf Action currently has a team of registered BSL Interpreters that work in a variety of settings. Combined, we have over 45 years of interpreting experience.

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