Social Work

Available in the following locations:
  • Edinburgh & Lothians

Service Update during COVID-19:

We are offering a remote social work duty service every Thursday morning from 10am-12pm through facetime. Please email to arrange a facetime call.

If this time does not suit, you can make an appointment by emailing or calling 0131 556 3128.

Our duty sessions can be useful for:

• advice
• information
• discussing a problem
• explaining something you don’t understand
• concessionary travel passes
• completing forms
• benefits and money
• Referral to other services


If you think you may benefit from our adult social work assessment and Care Management Service in Edinburgh or the Lothians, you can refer yourself on the details above.  Alternatively, you can ask your local social work department or health care professional to contact us on your behalf. We also accept referrals from family members or friends on your behalf, providing you are happy for them to do so.

After Referral
Once we understand what it is you need we will contact you to arrange a social work assessment.  This assessment will determine the best action to take.

What to expect
After your first assessment you will be informed what will happen next. Your referral may be dealt with in different ways:

  • put on a waiting list for a social worker
  • allocated to a social worker
  • referred to another service for example a health worker or our equipment service
  • no further action

Allocation of a social worker is dependent upon the availability of social workers. Our social workers are all registered with the Scottish Social Services Council (SSSC) and adhere to a strict code of confidentiality.

Our services

We offer a range of services across Scotland. Search for what's near you...

Our courses

Book an Interpreter

Deaf Action currently has a team of registered BSL Interpreters that work in a variety of settings. Combined, we have over 45 years of interpreting experience.

Registered Company Number SC 396876. Registered charity SC 009898. Registered address as above. If you have any problems using or accessing the site, or for any other comments on this site, please click here to contact us
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*deaf includes people who are Deaf BSL users, deafened, deafblind and hard of hearing

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